Privacy Policy

This privacy policy explains how Miru Media Arts collects, uses, and protects your personal data when you use our online platform and services. Miru Media Arts is committed to protecting your privacy and handling your data responsibly, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Data Collection

We collect information you provide directly to us when you interact with our site or services. This includes information you provide when you contact us, subscribe to newsletters, respond to surveys, or engage with features on our online platform. The types of personal data we may collect include your name, contact details such as an email address, and any other information you choose to provide.

We also automatically collect certain information when you visit, use, or navigate the service. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our site, and other technical information. This information is primarily needed to maintain the security and operation of our service, and for our internal analytics and reporting purposes.

How We Use Your Data

We use the information we collect for various purposes:

To provide, operate, and maintain our services.
To improve, personalize, and expand our services.
To understand and analyze how you use our services.
To develop new products, services, features, and functionality.
To communicate with you, either directly or through one of our partners, for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes.
To send you emails.
To find and prevent fraud.
To comply with legal obligations and requests.
For billing and payment processing, where applicable.

Legal Basis for Processing

We process your personal data based on different legal grounds, including:

Your consent: We may process your data where you have given us explicit permission to use your personal information for a specific purpose.
Performance of a contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
Legitimate interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests, provided these interests are not overridden by your fundamental rights and freedoms.
Legal obligations: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

Data Sharing and Disclosure

We may share your personal data with trusted third-party service providers who perform services on our behalf, such as hosting, data analysis, email delivery, and customer service. These third parties are required to maintain the confidentiality of your information and are prohibited from using your personal information for any purpose other than those for which they were engaged.

We may also disclose your information in response to a legal process or request, such as a subpoena or court order, or when we believe disclosure is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of service, or as otherwise required by law.

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal data we process. However, please remember that we cannot guarantee that the internet itself is 100% secure. Although we do our best to protect your personal data, transmission of personal data to and from our site is at your own risk. You should only access the services within a secure environment.

Your Data Protection Rights

Under applicable data protection laws, including the GDPR, you have certain rights regarding your personal data:

The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to withdraw consent: Where processing is based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us using the details provided below. We will respond to your request in accordance with applicable law.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is provided in our Cookie Policy, which is part of this privacy policy.

Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this privacy policy, or for as long as we are required to do so by law. When we have no ongoing legitimate business need to process your personal data, we will either delete or anonymize it, or, if this is not possible (for example, because your personal data has been stored in backup archives), then we will securely store your personal data and isolate it from any further processing until deletion is possible.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children under 18. If you become aware that a child under 18 has provided us with personal information without parental consent, please contact us. If we become aware that we have collected personal information from a child under age 18 without verification of parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

Contact Us

If you have questions or comments about this policy, you may contact us at our physical address:

Miru Media Arts
400 World Cup Buk-ro, Suite 501, Mapo-gu, Seoul, 03920, South Korea.